Two weeks ago I did a Facebook Live post where I talked about leadership. I made reference to the tendency of certain kinds of leaders to try to control their followers by exerting unnecessary force, threatening them or being verbally abusive or intimidating. My position was that a leader need not try to prove that he is a leader for his “followers” to respect him. He needs not prove that he is superior to his follower if he really is. And in my opinion a leader is not necessarily chosen because he is better than all his followers in all aspects of life. A leader needs to know that and take advantage of the reasources he has within his team to make the betst of his organization. He must be humble enought to enquire (sounds like Edgar Schein’s book).
After I shared this video on my Facebook page, my boss drew my attention to another video where Malcom Gladwell, the writer of the book, Outliers gave a talk in a church about Power Distance. It was an intriguing discussion because he started the discussion with a particular plane crash and went step by step through a series of events that led up to the plan crash. He then settled on the conversation that ensued during the last moments of the plane being airborne as was captured by the black box. That conversation revealed the real reason the simple problems could not be solved quickly enough: communication.
The Asst. Pilot was not communicating clearly that there was an emergency and that lives were at stake. In talking to the control tower, he was using mitigation in his speech and the control tower perceived it as if he was saying things were fine. He didn’t want to sound demanding or commanding and this ended up ending people’s lives. Gladwell alluded to the fact that this Power Distance problem also showed up as an issue of culture. In some cultures, people are more likely to defer to authority than in others. What struck me really was the dire consequences of something so trivial.
I think any leader who wants to hear the truth from his “followers”, really inspire people and be remembered not regretted needs to reduce that so called Power Distance between himself and the people. I believe the onus lies largely on the leader to change the culture and create the enabling environment for authentic followership. As we have seen, the effects are significant. What do you think?